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  2. Terms & Conditions

2UP Casino Malaysia Terms & Conditions

These Terms & Conditions set out the conditions for using the services 2UP provides. This page is intended to make clear the rights and obligations that apply to using the service, managing your account, payment terms and prohibited actions.

By using this service, you confirm your agreement to these Terms & Conditions. This document is written to ensure transparency and fairness. Please read it carefully before using the service.

Terms & Conditions
By accessing, registering for or using the services of 2UP, you confirm your agreement to these Terms & Conditions and the related policies.
If you do not agree with these Terms, please do not use the service. The Terms may be updated from time to time, and continuing to use the service means accepting the latest version.

Account Registration and Eligibility

To use 2UP, you must register by providing accurate and complete information. Registering false information is strictly prohibited.

Eligibility is limited to individuals who can lawfully use the service under applicable law. Where necessary, identity-verification documents may be requested.

You are responsible for keeping your account details secure and must notify us immediately if you suspect unauthorised access or misuse by a third party.

Deposits, Withdrawals and Payments

At 2UP, deposits and withdrawals are made through the available payment methods. Transactions must be carried out using a payment instrument in your own name.

Withdrawal requests may be subject to internal verification and fraud-prevention processes. This may include re-verifying your identity or providing additional information.

Processing times depend on the payment method and the verification status. You confirm that you understand and accept the possibility of fees and exchange-rate fluctuations relating to transactions.

Deposits, withdrawals and payments

Bonuses and Promotions

The bonuses and promotions 2UP offers apply based on their own individual conditions. You are responsible for checking the Terms & Conditions that apply to each programme.
If the conditions are not met, a promotion may be cancelled or the related winnings may be reclaimed.
Where fraudulent use, breach of terms or improper conduct is detected, the company reserves the right to investigate the related promotions and accounts.

Prohibited Actions

2UP strictly prohibits the following actions.

  1. Registering an account with false information
  2. Misusing multiple accounts
  3. Unauthorised access to or interference with the system
  4. Engaging in money laundering or illegal activity
  5. Abusing promotional conditions
Prohibited actions

If any of these actions are detected, measures such as a temporary account suspension, freezing of funds or permanent termination may be applied.

Limitation of Liability

2UP will make reasonable efforts to ensure the continuity and accuracy of the service, but limits its liability, to the extent permitted by law, for damages arising from technical faults, connection problems or the actions of third parties.

You use the service at your own responsibility.

In addition, if providing the service becomes impossible due to events beyond our control (natural disasters, changes in law, system failures and so on), the company will take appropriate measures within reasonable limits.

Changes to the Terms

2UP reserves the right to amend these Terms & Conditions to reflect changes in law, in the service or following a review of operating policy.

Where a significant change is made, users will be notified through appropriate means. Continuing to use the service after a change means accepting the amended Terms.

It is your responsibility to check this page periodically.